Shipping information

Important notes in advance

  • Express delivery is not possible.
  • Despite all care, damage may occur during transportation. Please note the following procedure:
    • Transport damage must be reported to the supplier immediately upon receipt of the goods.
    • You will then inform us of any transport damage found.
    • If in doubt, please do not accept the parcel! In this case, we will of course refund the damaged items free of charge.
  • If you have ordered several items with different delivery times, please be patient. For reasons of sustainability, we will send your order together as soon as all items are available.

Shipping zones and tariffs

Germany

  • Standard shipping with DPD:
    - under 175,00 €: 5,99 €
    - from 175,00 €: free of charge
  • Premium shipping with DHL:
    - under € 175.00: € 7.99
    - from 175,00 €: 2,00 €

Delivery time: approx. 1 to 3 working days

We also ship to a DHL post office or Packstation if you opt for premium shipping with DHL. Please enter your address details as follows:

Packstation example

Austria

  • Shipping with DHL:
    - under 175,00€: 5,99€
    - from 175,00€: free of charge

Delivery time: approx. 1 to 3 working days

Switzerland

  • Shipping with DHL:
    - under 250,00 CHF: 9,90 CHF
    - from 250,00 CHF: free of charge

Delivery time: approx. 2 to 4 working days

We ship to Switzerland with DHL PDDP (Delivered Duty Paid). This means that we pay all applicable taxes and customs duties - there are no additional costs for you.

United Kingdom

  • Shipping with DHL:
    - under 250£: 6,99£
    - from 250£: free of charge

Delivery time: approx. 3 to 9 working days

USA

  • Shipping with DHL:
    - under $250: $9.99
    - over $250: free of charge

Delivery time: approx. 3 to 9 working days

EU (European Union)

  • Shipping with DHL: 13,99 € flat rate

Delivery time: approx. 2 to 8 working days

Applies to the following countries: Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Norway and Liechtenstein (EEA)

  • Shipping with DHL: 19,99 € flat rate

Delivery time: approx. 3 to 9 working days

Customs duties and taxes (non-EU countries)

Please note that additional customs fees, taxes and duties may apply for deliveries to non-EU countries. These fees are charged by the shipping service provider and are not included in the shipping price.

The customer is responsible for paying these additional costs. We do not assume any customs duties, import sales tax or other charges incurred in connection with the import.

Please contact the relevant customs authorities in advance to find out about possible costs. By placing an order, you agree to pay all fees incurred.