Shipping Information

Important notes in advance

Express shipping is not possible. Despite all due care, shipping damage may occur during delivery. Please note the following procedure:
  • Shipping damage must be reported immediately to the supplier upon receipt of the goods.
  • You then inform us about any detected shipping damage.
  • When in doubt, please do not accept the package! In this case, we will, of course, replace the damaged items free of charge.
 If you have ordered several items with different delivery times, please be patient. We will ship your order collectively as soon as all items are available – fewer packages mean fewer transports and less CO2.

Shipping Zones and Rates

🇩🇪 Germany approx. 1–3 business days
Standard Shipping DPD
under €200 → €5.99
from €200 → free
Premium Shipping DHL
under €200 → €7.99
from €200 → €2.00

We also ship to a DHL Post Office or Packstation if you choose premium shipping with DHL. Please enter your address details as follows:

Packstation Adresseingabe Beispiel
🇦🇹 Austria approx. 1–3 business days
Shipping with DHL
under €200 → €5.99
from €200 → free
🇨🇭 Switzerland approx. 2–4 business days
Shipping with Swiss Post
under CHF 275 → CHF 9.90
from CHF 275 → free

We ship to Switzerland with Swiss Post via the service provider SEVEN SENDERS, unless otherwise stated. This means: We cover all applicable taxes and customs duties, so there are no additional costs for you.

🇬🇧 United Kingdom approx. 3–9 business days
Shipping with DHL
under £250 → £6.99
from £250 → free
🇪🇺 EU (European Union) approx. 2–8 business days
Shipping with DHL
€13.99 flat rate
Applies to the following countries: Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
🇳🇴 Norway and Liechtenstein (EEA) approx. 3–9 business days
Shipping with DHL
€19.99 flat rate

Customs duties and taxes (non-EU countries)

Please note that for deliveries to non-EU countries, additional customs duties, taxes, and fees may apply. These fees are collected by the shipping service provider and are not included in the shipping price.

The customer is responsible for paying these additional costs. We do not cover customs duties, import VAT, or any other charges incurred in connection with the import.

Please inform yourself in advance about possible costs with the relevant customs authorities. By placing an order, you agree to cover all applicable fees.