Shipping information
Important notes in advance
- Express delivery is not possible.
- Despite all care, damage may occur during transportation. Please note the following procedure:
- Transport damage must be reported to the supplier immediately upon receipt of the goods.
- You will then inform us of any transport damage found.
- If in doubt, please do not accept the parcel! In this case, we will of course refund the damaged items free of charge.
- If you have ordered several items with different delivery times, please be patient. For reasons of sustainability, we will send your order together as soon as all items are available.
Germany
The following options are available for shipping within Germany:
- Standard shipping with DPD: 5.99 euros per order. From a gross order value of 175 euros we ship free of charge.
- Premium shipping with DHL: 9.99 euros per order. For orders over 175 euros, we charge a surcharge of 4 euros for delivery with DHL.
Delivery time: approx. 1 to 3 working days.
The prices stated on the product pages include VAT and other price components. The shipment is sent with a tracking number, which is provided to you for tracking purposes.
We also ship to a DHL post office or Packstation if you opt for premium shipping with DHL. Please enter your address details as follows:
Austria
We charge 5.99 euros per order for shipping to Austria. From a gross order value of 175 euros, we ship free of charge.
Delivery time: approx. 1 to 3 working days.
The prices stated on the product pages include VAT and other price components. The shipment is sent with a tracking number, which is provided to you for tracking purposes.
Europe
We charge €13.99 per order for shipping to the following EU countries.
Delivery time: approx. 2 to 8 working days
Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
International
In other EU countries, we ship to Switzerland, Norway and Great Britain. We charge 19.99 euros gross per order.
Delivery time Switzerland: approx. 2 to 4 working days.
Delivery time others: approx. 3 to 9 working days.
Information on customs duties:
Please note that additional customs fees, taxes and duties may apply for deliveries to non-EU countries. These fees are charged by the shipping service provider and are not included in the shipping price. The customer is responsible for paying these additional charges.
We do not pay any customs duties, import sales tax or other charges that may arise in connection with imports into non-EU countries. Please contact the relevant customs authorities in advance to find out about possible costs and formalities.
By placing an order, you agree to pay all applicable customs duties, taxes and charges.